Technical Writing

Susana Maria Rosende Would you like to minimize the technical support calls to your company? Or to improve your software during its design phase? Do your employees need to better follow corporate policies? Write Way Designs, Inc. can provide quality documentation to help your company face these challenges.

Susana Rosende has extensive experience in technical writing and editing, mostly as a senior technical writer/editor in the IT, engineering, DoD, and hospitality industries and government agencies. She has the solid technical communications background needed to provide the following types of documentation to meet your business needs:

  • Online and Web-based help and content
  • Resume writing
  • Operation and Training manuals (O&M)
  • Corporate blogs
  • Interactive Electronic Technical Manuals (IETMs)
  • Simulation and Training guides
  • Proposals
  • eCommerce product descriptions
  • eLearning curriculum
  • Policies and Procedures
  • Corporate blogs
  • White Papers
  • Software and hardware end-user manuals
  • Training presentations and materials
  • User Interface Design/Product Usability
  • Business cases
  • Process flows
  • Reports and presentations
  • English/Spanish translation of end-user manuals and software screens
  • Installation and quick reference guides
  • Product release documentation
  • Style guides and more!

Technical Experience

  • Proficient in Adobe Creative Suite, Microsoft Office Professional, open source software, and myriad desktop publishing, graphics, and website publishing software, including FrameMaker, Acrobat Professional, Photoshop, Dreamweaver, Evolution, RoboHELP, Word, SharePoint, Excel, PowerPoint, Visio, Writer, Gimp, ClearQuest, XLP, Arbortext Editor, FileZilla, Vim, XML, Notepad ++, Firebug

  • ADDIE, CMMI, ISO-9001, SCORM, Information Mapping, MIL-STD MIL-STD-40051-1, MIL-STD-40051-2, MIL-STD-2361B, and MIL-HDBK-1222C, APA, FDA, IEEE Standards

  • Comfortable in Web, Windows, Mac, Linux, AS/400, Mainframe, OS/2 environments

  • Bilingual English/Spanish with experience in technical translation, interpretation, and training

Word Resume, Writing Samples, and References

Write Way Designs TM, Inc.
Copyright 1997-2009
23,497 Visitors
Thursday 11th March 2010 04:49:48 AM
www.writewaydesigns.com | 407.670.9554 | susana@writewaydesigns.com | Español
The Caffeinator