About Susana Maria Rosende

Susana Maria Rosende Susana has been writing and drawing all of her life, and has been involved in all aspects of documentation and design since her college days. Currently, Susana has over 20 years experience in professional written and visual communication, mostly as a technical writer in the IT and DoD industries. For almost two decades, Susana has been involved with the software development life cycle (SDLC) from business analysis, requirements definition, UML generation, and documentation--to unit testing, acceptance testing, deployment, and maintenance. She is also experienced in writing and editing operation and maintenance (O & M) manuals and Interactive Electronic Technical Manuals (IETMs) for the military, following MIL-STD-40051-1, MIL-STD-40051-2, MIL-STD-2361B, MIL-HDBK-1222C, and SCORM.

The Manager

Susana also has 10 years of management experience as the Technical Publications Supervisor of a Tech Pubs department, while simultaneously managing this freelance communications company, Write Way Designs, Inc., and three online T-shirt shops: Write Way Designs Art Gallery and Gift Shop, The Corporate Trenches Comics Shop, and Oh Susana! Cartoon Boutique.

The Student

Susana believes in life-long learning. In addition to a BA in English/Technical Communication from the University of Central Florida, Susana also has an extensive background in Visual Arts, since she double-majored in English and Art at Rutgers, the State University of New Jersey, in New Brunswick.

Additionally, since 2002 Susana has studied Digital Design and Web Programming, including Introduction to Flash, Web Programming, XML, ASP.net, Visual Basic, and C# at both Valencia Community College in Orlando, and Seminole County College in Sanford, Florida. Susana has also taken MBA classes at Rollins Crummer Graduate School. Technical, detail-oriented, and creative, Susana is also a visual artist who has taken classes in Photography at Crealde School of Art in Winter Park, Florida, and has experience in wedding photography and t-shirt design.

The Technical Writer

Susana's creative writing, poetry, photography, and cartoons have appeared in many publications and online sources, but for the major part of the past two decades, she has focused on technical writing, including software manuals, online help, tutorials, business requirements, use cases, operation and maintenance (O & M) manuals, Interactive Electronic Technical Manuals (IETMs), website content, blogs, resumes, policies and procedures, proposals, and product descriptions for e-Commerce sites. (For more information about Susana's technical writing experience, visit Technical Writing).

The Creative Writer/Artist/Designer

At Write Way Designs, Inc., Ms. Rosende specializes in both technical and marketing writing, and website, logo, and graphic design, so she can assist with all your communication needs. Not only can Susana help drive new customers to your company through persuasive communication, she can also provide effective documentation for your existing customers. For more information about creative copy and marketing writing and website and logo design, visit Copy Writing and Web Design, respectively.

The Translator

A first generation Cuban-American, Susana is also bilingual English/Spanish, and has extensive experience translating software screens, websites, articles, software manuals, and instructional materials. For more information about Susana's translation experience, visit Spanish.

Whether you need a new or updated software manual, website or logo design, proofreading or writing of fresh articles, or translation of your website content, let Write Way Designs, Inc. make your next communication challenge a success!



Online Resume

For Ms. Rosende's resume, please click the resume in the format of your choice from the following list:

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